Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Neeraj Ranjan Raut

๐Ÿ‘ค Speaker
113 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

Yeah, we'll use ChartMogul.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

You like it?

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

Absolutely.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

Love it.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

So, you know, I mean, that's where a lot of the product work and the product also is needed because, you know, our

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

our pricing tiers you know I mean we basically sell you know one tier which is the mid tier we cannot push a lot of the people to the higher pricing tiers because we do not have the features which basically will help us you know get you get them to pay more right so we need a lot more in the product in terms of feature depth and that is where a lot of the investment will go into right because that will directly help us you know get more money out of you know the existing customers by giving them more stuff besides SEO and besides the direct ad spend that you're currently doing are there any other growth channels that are really working well for you

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

I think these are pretty much the two things that we have tried.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

We are dabbling with a lot of stuff.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

We have a very strong presence on G2 Crowd, the SaaS marketplace.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

We are still not paying for it.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

I mean, we'll definitely start paying for it when we have the investor money coming in.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

But we are seeing that as a strong channel because the presence is very strong.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

We are actually rated in one of the top 10 help desks for 2018.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

We are also featured on the report.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

I manage to.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

Okay.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

I'm married.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

I have one kid.

SaaS Interviews with CEOs, Startups, Founders
1371 Gmail Helpdesk About to Close $4m Round on $20m Pre with $1.4m in ARR

I'm expecting the second one next month.