Nic Humphries
speaker
529 appearances
6 recordings
1 series
first heard Jul 2021
last heard Sep 2024
Nic Humphries’s voice in public audio — every appearance, attributed to the second.
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Appearances
And so I think there's been a pretty stark contrast between us and and some of our competitors this year in terms of capital deployed and we've been on the more cautious end of that.
I suspect that's probably going to continue through into twenty three as well.
But I mean I know you you've got a pretty similar view.
Yeah, I mean I I think actually I was just reflecting on that the other day.
You think about what our chief execs have had to kind of cope with in the last three years.
You've had a pandemic which was kind of I don't think predicted by many of us, uh which was a shock of global scale, and somehow you've got to react within weeks to a situation where nobody's working, everybody's gotta work remotely, you know, customer support, all those kind of things.
It's amazing, frankly, how
you know, the the chief execs and their kind of teams managed to react so fast and so well, and we continue growing every quarter, every year through that period.
Now I think you've got an equally difficult point.
You know, for the first time in living memory, or certainly most of our careers, you've got inflation at a level we've never seen, you've got interest rates going back to levels we have seen, but it's kind of 15 years ago.
And you've got to somehow manage both kind of price inflation, which we just talked
about but also cost management and I think
Obviously, I don't want to imply that people aren't managing costs historically, but I think kind of cost management and how you think about cost in relation to revenues that are growing well at the moment but are pretty uncertain, kind of six, nine, twelve months out, I think is a really difficult task.
So we're spending a lot of time just trying to talk that through.
Frankly, trying to look at some of our chief execs that have been through cycles like this before, you know, that are in their 50s and 60s and have actually
seen things like this and trying to pull on their experience for you know how they can talk uh talk through some of those issues with maybe people that haven't been through that before in their career.
I I mean I I guess the number one thing is when you've had that level of support from clients, you know, that have uh stuck with us through previous difficult periods as well.
In 09 we had terrific support from our clients as well.
Um, it's first of all you just gotta kinda say thank you very much indeed, be appreciative.
I think you know you've got to also kind of stick to the knitting, which is what we tried to do.
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