Nicolas Darveau-Garneau

speaker
464 appearances 1 recordings 1 series first heard Apr 2026 last heard 9 Apr

Nicolas Darveau-Garneau’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
1 · Apr OctJan 26AprJulnow

Recordings per month over the last 12 months — 1 in all, peaking in Apr 2026 with 1.

Appearances

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In the end, if you really analyze what a business is, it's, you know, trying to keep costs in control, of course, right?
But then, you know, increasing customer lifetime value and increasing customer satisfaction.
If you do those two things, you're going to win.
And yet, when people are plugging in AI agents on top of their business, the AIs never know about these two things.
So that's the opportunity.
It's just focusing on that.
And then there's one more I want to share, which is I think a really massive opportunity for small businesses and medium businesses as well.
It's gotten harder to compete against larger companies with big brands.
People are consolidating to fewer brands.
Trust is being eroding.
And so that's why you have a lot of data suggesting that the biggest, most profitable companies in every industry get more profitable every year faster.
So their profitability is accelerating and it's leaving others behind.
So, historically, building a brand has been hard.
Obviously, you have to have an amazing product.
You have to have amazing trust with your customers.
And you can build a brand through word of mouth.
But also, you can try to do some brand advertising.
But historically, like 88% of brand advertising was unprofitable.
And then you have to take a big risk, right?
You have to build these ads that cost hundreds of thousands of dollars.
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