Noa Sheer

And so if you do want to create trust and you want to create a win-win solution, it must be genuine.

There's a lot of work involved in that.

Like I said, the less formal discussions, the understanding of people's interests.

If you're just guessing someone's interests or you're making assumptions, that's not going to go down well.

But if you're making an effort to really understand that person and create value for them, that's really highly appreciated by people.

Actually, we moved here.

The answer is no.

We moved here three years ago from Sydney.

And we moved not because I wanted to, but because my husband really, really wanted to.

And there was a five-year campaign trying to get us here.

And yeah, and here we are.

Okay, so he won the negotiation.

And what was it he did that tipped the balance?

It wasn't what he did.

It was what I did.

I tried to understand his interests.

When he spoke about his wants, I want to move to New Zealand, I came back with the opposite, with the counter examples, with the counter request.

How could I move my business to New Zealand?

What would we do there?

Why would we, you know, I spoke about all the reasons why not to move to New Zealand.