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1240 total appearances

Appearances Over Time

Podcast Appearances

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

That at the end of the day, nobody is actually a customer until they have bought from you at least two times, right?

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

So until they have bought from you twice, they're still a prospect because the reality is if somebody just buys from you one time, right?

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

And let's say they do a single month, it's like, okay, well, yeah, they've, they've trialed you and they've trialed some things, but they're not like a true customer in the sense.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

And you're still going to have to likely have to pay to try and acquire them in some way, shape or form.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

Right.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

And so.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

It's always that thing that I think about.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

And whenever we're thinking of like something like this, where it's like super easy to, you know, look at that and be like, yeah, I know exactly on average, how long this person is going to stay every single time they sign up.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

I imagine it just makes, you know, that idea of retention marketing that much easier.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

That does make me wonder though, do you know, by chance, what is your, how long is your longest standing customer as a customer?

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

since since the beginning um well i guess i should ask is this like an actual customer or is this somebody like you know at this point

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

No, no.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

I mean, it's type thing like here for us, we still have technically it's not the first, but the second ever client that we ever brought on.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

Right.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

And it's the type of thing where like anytime that client is like, hey, can you guys do this?

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

We're like, yes.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

Yes, please.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

We're more than happy to.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

Right.

My Amazon Guy
Why This Mystery Box Disaster Revealed a Bigger Problem

Because it's it is that thing of like having a customer of any kind that is like, you know, just so diehard and like someone who's just like, I mean, for the ones that are involved in the community, that's even better, I would imagine than,