Oren Zeev
speaker
727 appearances
1 recordings
1 series
first heard Feb 2026
last heard 2 Feb
Oren Zeev’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Feb 2026 with 1.
Appearances
It was all the cost of support.
In the past three years, we've invested a lot and we're doing more and more with AI's.
So and ultimately, I believe that almost all the support is going to be done by AI.
Already, I think that it's dramatically better already.
I mean, this is public information.
I just don't have it in front of me.
And it continues to improve.
So this is the easy part.
The second part, which is even more exciting, is think what you can do with AI now.
in terms of the customer experience.
And again, I'm not sure what I'm supposed to say and what I'm not supposed to say, so I want to leave it to the company because I don't want to trip on some SEC rule or something.
But the even more exciting thing is how it dramatically improves the customer experience on multiple levels.
And back to the first thing, why am I not worried about being disrupted?
Because if you have a piece of software that's fairly simple,
Then, yeah, someone can write it quickly and maybe price it lower and maybe even have better functionality and have much faster velocity.
And those companies are at risk.
But the more operationally complex a business is, now I'm not talking about Navant, I'm talking generally, but I think Navant falls within this framework.
The more operationally complex a business is.
the more it's about distribution, the more it's about integration with other pieces of software or content in the case of Navant or part of the ecosystem, the more it's in a regulated, this is not about Navant, but the more it's in a regulated environment where there's a lot of licenses and stuff,
the harder it's going to be.
Showing 61–80 of 727 · page 4 of 37
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