Panos Panay

And then video, same. And there's other areas. But we align and we go. But it does start with a commitment from me for sure. I'm in. I'm all in. I'm ready to re-architect it. It's not going to be easy. It's going to take time. Andy's patience, I would say, the company's patience to get it right for the customer is extraordinary, like extraordinary.

And then video, same. And there's other areas. But we align and we go. But it does start with a commitment from me for sure. I'm in. I'm all in. I'm ready to re-architect it. It's not going to be easy. It's going to take time. Andy's patience, I would say, the company's patience to get it right for the customer is extraordinary, like extraordinary.

I mean, Andy was pushing me like, okay, you know, don't, you know, he wants urgency, of course, like you would expect from an Andy Jassy, but he also wants the right thing for the customer. And I mean, when you talk about customer obsession, like, let's get it right. Let's do it right and get it right. And we didn't move slow, even though, you know, you asked what's taken so long.

I mean, Andy was pushing me like, okay, you know, don't, you know, he wants urgency, of course, like you would expect from an Andy Jassy, but he also wants the right thing for the customer. And I mean, when you talk about customer obsession, like, let's get it right. Let's do it right and get it right. And we didn't move slow, even though, you know, you asked what's taken so long.

I mean, Andy was pushing me like, okay, you know, don't, you know, he wants urgency, of course, like you would expect from an Andy Jassy, but he also wants the right thing for the customer. And I mean, when you talk about customer obsession, like, let's get it right. Let's do it right and get it right. And we didn't move slow, even though, you know, you asked what's taken so long.

I don't see that, you know what I mean, from where I'm sitting. I know it feels late because there's been a lot of announcements, but I think we're here at the right time.

I don't see that, you know what I mean, from where I'm sitting. I know it feels late because there's been a lot of announcements, but I think we're here at the right time.

I don't see that, you know what I mean, from where I'm sitting. I know it feels late because there's been a lot of announcements, but I think we're here at the right time.

We refocused on Alexa, like we really did. It was in a lot of different places. And so we just made it super clear. I had an Alexa platform team and Alexa product team. It's not a platform team. I guess it's not the right way to say it, but just an engineering going across and a product team vertically is the way I look at it. And, you know, that AI stack going across.

We refocused on Alexa, like we really did. It was in a lot of different places. And so we just made it super clear. I had an Alexa platform team and Alexa product team. It's not a platform team. I guess it's not the right way to say it, but just an engineering going across and a product team vertically is the way I look at it. And, you know, that AI stack going across.

We refocused on Alexa, like we really did. It was in a lot of different places. And so we just made it super clear. I had an Alexa platform team and Alexa product team. It's not a platform team. I guess it's not the right way to say it, but just an engineering going across and a product team vertically is the way I look at it. And, you know, that AI stack going across.

And so once you get that focus and that clear ownership, leadership, you quickly see speed change. That was the biggest, I think, shift Also made some shifts as a team where a lot of the core horizontal functions, if you think about the lowest level of the OS or the stack as a horizontal or hardware or supply chain, were kind of intermixed with the product verticals.

And so once you get that focus and that clear ownership, leadership, you quickly see speed change. That was the biggest, I think, shift Also made some shifts as a team where a lot of the core horizontal functions, if you think about the lowest level of the OS or the stack as a horizontal or hardware or supply chain, were kind of intermixed with the product verticals.

And so once you get that focus and that clear ownership, leadership, you quickly see speed change. That was the biggest, I think, shift Also made some shifts as a team where a lot of the core horizontal functions, if you think about the lowest level of the OS or the stack as a horizontal or hardware or supply chain, were kind of intermixed with the product verticals.

So I've shifted that around too just to get more product focus. One of the number one tenets is we're going to make great products. Let's just start there.

So I've shifted that around too just to get more product focus. One of the number one tenets is we're going to make great products. Let's just start there.

So I've shifted that around too just to get more product focus. One of the number one tenets is we're going to make great products. Let's just start there.

I don't know exactly what was said, but at the end of the day, I immediately started pushing the team to have amazing pride in their products.

I don't know exactly what was said, but at the end of the day, I immediately started pushing the team to have amazing pride in their products.

I don't know exactly what was said, but at the end of the day, I immediately started pushing the team to have amazing pride in their products.