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Parul Galloway

👤 Speaker
38 total appearances

Appearances Over Time

Podcast Appearances

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

We're using digital tools that were already available to us to reduce the administrative tasks that were previously handled by technologists, allowing them to focus more on patient care and patient experience.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

We've also, um,

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

added internal support teams to allow for better patient throughput.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

And one area that we've really focused on recently is protocol management and modalities such as MRI, CT, and ultrasound.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

That's allowed us to reduce exam duration times.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

So I think that has resulted in scanning efficiencies.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

All of these measures together have allowed us to increase our capacity and patient access

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

without a significant increase in cost.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

Well, I can't speak to a specific policy, but I will say that we are seeing a trend where payers are encouraging health systems to

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

to move outpatient imaging out of their hospitals and into the community practices.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

I think that allows the hospital to better manage inpatient care where their focus needs to be, and that's allowing us to also help and support patient care.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

And since we have a hospital partner, that has been a great measure of support for them.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

So I would say that

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

That's where I see some of our role in some of the policy and regulatory changes.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

I'm encouraged by the fact that our conversation centers around patient experience and quality.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

I think those two things have to be at top of mind in whatever we do.

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

And I think that as we all think about our strategic planning for the next few years, making sure we're incorporating ways that we can be flexible, allow for adjustments as we go, because sometimes

Becker’s Healthcare -- Spine and Orthopedic Podcast
Scaling Outpatient Imaging: Lessons in Access, Workforce and Advocacy

Things are changing at a fast pace, and we need to be ready to tackle those as they come.

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