Patrick Lencioni
speaker
1,711 appearances
3 recordings
2 series
first heard Aug 2025
last heard 13 Apr
Patrick Lencioni’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Apr 2026 with 1.
Appearances
And the organizations that struggle with artificial harmony the worst are churches.
because they think we're supposed to get along because we're supposed to be nice all the time.
And so you go to a meeting at a church and people are smiling and nodding.
And then they go out in the parking lot and they go, that lady's a dingbat or that guy's a jerk.
And it's like, oh, actually you should have said that in a kind way, but in a direct way and worked through it.
So it's when we trade off in the moment, disagreement and discomfort,
for long-term disagreement.
And what happens when we go with artificial harmony, we end up, it's so interesting, when we don't have conflict around ideas, it ferments over time into conflict around people.
So it's so funny, it's like people on a team that care about each other will actually argue in the meeting and then afterward they feel like it's been said.
People that can't argue in the meeting, it lingers.
And eventually people find out, what are you saying about me in the parking lot?
And now they've really hurt one another.
So what we say is don't kick that can down the street, have that conversation there, continue to build on that trust.
And then you get so much more used to it.
The next difficult conversation you lean into and it leads to really good things.
I think social media.
I think because, so I have four kids, all between 27 and 19.
And it's so funny over the years.
I'm like, why don't you just pick up the phone and call him?
And they're like, oh no, I don't need to do that.
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