Patrick Morley

You've got your gross retention, you have your net retention.

The way we think about it is the company grows, in which case they have more laptops, more employees, and we expand.

Then the other way is that we add additional services or SKUs online.

to the customer.

This customer starts with one of our services and then expands to other services that we offer.

We charge on a per service basis.

Yeah, we do.

We obviously do.

And we don't actually report externally on that.

Okay.

As a recent public company, I'm a little cautious about making sure that I say here what I say out there.

Oh, we've certainly, we've shared that our strategy is exactly what you've articulated, which is we think retention rates and reducing churn and making sure that customer expansion over time is a critical part of our model.

Well, first, I check you out.

I'm a big podcast guy.

So I love podcasts because I think they're a great way to digest and to think about our business.

And so I listened to a whole bunch of your podcasts and said, hey, Nathan's for real.

And I'd love to have the opportunity to talk to you.

And you talk fast.

Yeah, so we're just under $200 million in ARR.

The company just passed 50 in our last quarter.