Paul Appleby

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246 appearances 1 recordings 1 series first heard Jul 2026 last heard 15 Jul

Paul Appleby’s voice in public audio — every appearance, attributed to the second.

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Eye On A.I. · 6 in 10 Enterprises Can't Find the Root Cause When Their AI Workloads Fail | Paul Appleby, Virtana · 15 Jul 2026 podcast

And the exec that I was chatting with had been with the company for many years, a couple of decades, and said when they first joined the company and were in that role, they reported out to the CEO and the C-suite about what they're up to and creating rigidity and resilience once a year.

And then it became once a quarter.

And then it became once a month.

And what they shared with me is that they report out once a week on where they're at around providing resilience, rigidity, and operational efficiency to the CEO and the CEO's leadership team.

And what that says, and the reason why I wanted to share that anecdote is that this role of the person who's responsible for

for ensuring the resilience and efficiency of IT infrastructure and the services it supports has now become a C-level, virtually a board-level issue.

So it's that persona that we sell to.

And then beneath them is obviously all of the IT operators,

The specific role is called site reliability engineer, and their job is to ensure the reliability of that infrastructure.

It's that group that we sell to.

And I think what I'd say to the other layer of your question is that the disconnect between the IT operators and the business, if you look at any business today,

Every board is saying, what's your AI strategy and how are we embracing AI to stay relevant and compete and all of those things.

So this huge focus on getting in and investing in AI and being an AI forward company.

So that pressure is coming from the business.

The IT operators, these VPs and senior vice presidents of IT ops are sitting there going, but hey, we need the governance and controls to make sure that we can protect the resilience of the business.

So that's kind of the disconnect, the pressure coming on investment and investment at speed.

And then that kind of IT and the professional IT executive turning around and going, hey,

Yeah, we're increasing our risk profile here, and what are we going to do about that?

Spot on, Craig.

And, you know, as we were saying, you know, just as we were chatting beforehand, things are changing on almost a daily basis.

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