Pedro Franceschi

speaker

536 appearances 1 recordings 1 series first heard Jun 2026 last heard 10 Jun

Pedro Franceschi’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jun 2026 with 1.

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Y Combinator Startup Podcast · "The CEO Must Be the Chief AI Officer" · 10 Jun 2026 podcast

Like you're, for example, our client sales team,

now runs on our customer role model.

So I know it works.

I'm actually having lunch of a customer tomorrow and I don't know the state of that account as well as I probably should.

Customer role model answered the question for me.

And I now have a report with including things that the team didn't know about that came through support tickets and,

You know, an executive that was traveling had an issue at an airport with their car.

Total information awareness, right?

That is a well-defined problem.

That is working.

I can trust this building block as part of my company model as a whole.

And you can have evals on it.

Like we know like, you know, I think a very, we should talk about evals.

There's a bunch of learnings on this and how to build evals into the fabric of a company.

But anyway, I think it's more of like you have to decompose the problem a little bit.

So one of the things that we're doing that is related, but I think is really fun, which is how do you have every single human interaction in a company becoming an eval when you have an AI agent?

So for example, we have the onboarding agents doing something.

And then you have a team that actually goes in and looks at KYC exceptions that the model can't figure out.

How to make that a breaking change.

And okay, this manual interaction will become an eval case.

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