Pete Lampson
๐ค SpeakerAppearances Over Time
Podcast Appearances
In other words, the one-to-one relationship of Jazz HR to a small business customer.
We launched indirect sales or channel sales not long thereafter, and that today is almost 50 percent of our new business and growing.
I would expect it would be more than 50 percent by end of this year or beginning of next.
What that allows us to do is move beyond the one-to-one nature of our direct customer acquisition, which is still important and we remain 100 percent committed to,
to the one-to-many nature of channel or indirect relationships.
So we partner with a number of different human capital management and payroll companies who, in turn, offer Jazz HR to their customer bases.
So we are right now just under a 12-month kind of payback.
So we're just about $2,000.
Yeah.
Not unhappy.
I mean, I think it always can be better.
And part of our move from direct to indirect is, in fact, to impact that.
I mean, there's no free lunch, but
For indirect, what typically happens if you do it well is your CAC will go down, but you're shifting that CAC to success-driven revenue share.
So it's a more efficient use of a cost of capital.
So your CAC goes down, your gross margins go down too because you're paying a rev share as does your ARPU if you're thinking at it on a net basis.
But that's a driver of our continued improvement will continue to be a move towards indirect, which not only drives CAC, but also increases velocity of acquisition.
I'm sorry, the company again is?
Hacker Earth.
Yeah.