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Pete Lampson

๐Ÿ‘ค Speaker
275 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

In other words, the one-to-one relationship of Jazz HR to a small business customer.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

We launched indirect sales or channel sales not long thereafter, and that today is almost 50 percent of our new business and growing.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I would expect it would be more than 50 percent by end of this year or beginning of next.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

What that allows us to do is move beyond the one-to-one nature of our direct customer acquisition, which is still important and we remain 100 percent committed to,

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

to the one-to-many nature of channel or indirect relationships.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

So we partner with a number of different human capital management and payroll companies who, in turn, offer Jazz HR to their customer bases.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

So we are right now just under a 12-month kind of payback.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

So we're just about $2,000.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Yeah.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Not unhappy.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I mean, I think it always can be better.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

And part of our move from direct to indirect is, in fact, to impact that.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I mean, there's no free lunch, but

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

For indirect, what typically happens if you do it well is your CAC will go down, but you're shifting that CAC to success-driven revenue share.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

So it's a more efficient use of a cost of capital.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

So your CAC goes down, your gross margins go down too because you're paying a rev share as does your ARPU if you're thinking at it on a net basis.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

But that's a driver of our continued improvement will continue to be a move towards indirect, which not only drives CAC, but also increases velocity of acquisition.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

I'm sorry, the company again is?

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Hacker Earth.

SaaS Interviews with CEOs, Startups, Founders
PE Just Ate JazzHR, Here are their metrics 1 year ago

Yeah.