Peter Tapling

speaker

497 appearances 2 recordings 1 series first heard Mar 2025 last heard Jul 2025

Peter Tapling’s voice in public audio — every appearance, attributed to the second.

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Off the Rails from the U.S. Faster Payments Council - FPC · 27 March 2025 Peter Tapling on Payments Headlines, Pay by Bank, and March Madness · 27 Mar 2025 podcast

So I think that the... In fact,

a headline i'm going to reference a different headline so there's another headline came out jp morgan chase is changing their user interface to zelle and they're adding a question and the question is did the purpose for this payment originate in social media um undetermined yet how that will look undetermined what they will do if you answer the question yes but the bottom line is they are recognizing that when their customers are calling and saying hey i got scammed out of x amount of money

When they pull the thread on it, it always goes back to, I ran into somebody on Facebook.

I hit a button on Instagram, Telegram, whatever your favorite social media channel is.

So that one doesn't surprise me at all, except for the number sounds really low.

Yes.

And in fact, that Chase thing, maybe if they answer the question, yes...

What they're going to tell the customer is we'd like to help you with this payment.

We're going to put it over same day ACH.

It'll be there later today as an example, right?

So there's a variety of things that you can do if you just slow people down.

So, yeah, I do think not a surprise at all that the majority, like I said, in the features-based story, the one surprise is that that number is so low.

Well, absolutely.

I mean, you know, and there's no reason not to.

I'm going to age myself a little bit here.

But when I got my first job and I was at a point in time to get a credit card, this is pre-visa, pre-master card.

We had store cards and gas station cards and things like that.

And my dad said, you have to go to Texaco and get a gas station card because they'll give a card to anybody.

And you had to kind of climb the ladder of credit until you could get the Sears card, which was like the best card to get.

And so I do think that when we talk about financial inclusion, we have to understand that within the bubble of financial inclusion, there's a complex Venn diagram of the people who exist in that bubble.

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