Phillip Jackson
speaker
369 appearances
1 recordings
1 series
first heard Jan 2026
last heard 12 Jan
Phillip Jackson’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jan 2026 with 1.
Appearances
How delightful is it when you pull up to the drive-thru and it remembers your last order?
How easy is it when it has the payment, your preferred payment and the last payment that you use that's automatically queued up for you?
These are all things that...
You are able to be easily powered and the customer experience can be made better with the technologies that we have at our fingertips today.
And that's that's how we should be thinking today.
Oh, wow.
Oh, shoot.
Well, not to disparage, you know, retail as a whole, the category of retail, the actual retail trade tends to lag as a whole.
We'll buy point solutions and box tickers to say that we've done
We're doing AI now, right?
Which in many cases is a VP somewhere in an enterprise who rolled out Microsoft Copilot to the organization with no training and enablement.
We did AI.
Great.
But in reality, the best investments are unsexy.
And to your point, it's search, it's discovery, comparison.
In apparel, it's maybe fit.
It's definitely in inventory.
It's like availability.
It's post-purchase support.
And those are the places where shoppers feel the most pain.
Showing 81–100 of 369 · page 5 of 19
← Previous
Next →