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Pierce Eugene Walla

๐Ÿ‘ค Speaker
145 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

It's significantly less than that.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

But north of 100.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Yeah, absolutely.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Yeah, I think

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

The only reason we got to where we are today is because of those initial customers who trusted us with our business from the beginning.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

What was really important to us was those customers who allowed us to get here, that we took care of them and that we gave them a way to either join us on our kind of new mission, in which case we did grandfather a lot of our initial customers on.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Or some people simply said, yeah, you know what?

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

you know, we're, we're going to opt out to that, which we totally respect.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

And we still thank them for their business.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Well, but that's okay.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Sorry.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Let me clarify that any of our customers,

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

who wanted to stay with us with what they were paying us are still doing that.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

The ones who turned off, um, were more of our one time.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

We used to have like one time payment customers or $99 a month customers, uh, in order to get onto our new product, there was in some cases, uh, a price increase or, you know, they felt like, Hey, we have all the templates we need now.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

We're good.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

So we recognize we're going to lose some customers and we're, you know, we recognize this is the future of Knack and what we wanted to do.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Well, last time we spoke, we set our ASP was 6,000 a year.

SaaS Interviews with CEOs, Startups, Founders
1722 "How $2m+ Enterprise Email SaaS Tool Plans To Survive COVID "

Okay.