Rachel Wolfe
speaker
900 appearances
20 recordings
1 series
first heard Mar 2022
last heard May 2024
Rachel Wolfe’s voice in public audio — every appearance, attributed to the second.
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Appearances
So they're more likely to have a large appliance purchase each year than they did in the past.
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The biggest problem is, pretty straightforward, they're breaking more.
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With more parts comes more things that possibly can go wrong, and go wrong they do.
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Consumers and repair technicians and other former employees and industry insiders told me these machines just don't last as long as they once did.
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I heard some crazy stories.
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I think all of us have had issues with our appliances at this point.
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It's not exactly a unique phenomenon, but some of the people that I spoke to really experienced the worst of it.
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I spoke to one family out in San Diego whose dishwasher caused $35,000 worth of kitchen damage when it sprung a leak underneath the countertop that they didn't know about.
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This was within three years of getting this appliance for
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A key pump to break in that time was really surprising to them.
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I had another woman who spent $7,000 on a new Bosch oven and refrigerator, and the oven caught fire the first time she went to use the broiler.
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She had to call 911 for help putting it out and was able to return the oven.
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But the refrigerator has also been breaking.
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It's broken twice already.
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Now it's broken for a third time and Bosch fixed it the first two times.
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But now she's on her own for the $250 repair plus parts.
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She's been living without the ice maker that keeps breaking and she's just been living without ice for the time being.
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You would think for thousands of dollars that you could get a machine that's close to brand new that actually does its job of producing ice.
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Yeah, it's pretty, pretty nuts.
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For the woman I spoke to whose oven caught fire, she was able to take advantage of the retailer's three-month return policy that actually wasn't through Bosch.
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Showing 181–200 of 900 · page 10 of 45
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