Raymond Kooner
speaker
93 appearances
1 recordings
1 series
first heard Feb 2025
last heard Feb 2025
Raymond Kooner’s voice in public audio — every appearance, attributed to the second.
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Appearances
Yeah. So the issue is... patient comes in and then we have to verify their benefits. So there's like 20 different insurances and every patient has a different coverage or whatever, right? So then we have to make our treatment plan and then take out whatever the insurance covers and then they pay their co-pay or co-insurance.
So just doing that process, I think when they're on the floor seeing patients and then having to switch gears and do the math of like what this, here's my recommendations, all that, I think that part kind of stresses them out. How much of it is templated? Most of it's done. Like as far as the, so we have an Excel.
Yeah, yeah, it's all Excel spreadsheet. We can punch in a number. We have a financial calculator for that.
Yeah.
Totally.
Perfect, yeah. I mean, do you think that would work? I think so. Okay. And then if they ask, like, hey, why do you need my insurance? I'll find us $29. Then we'll say, like, hey, just in case the doctor thinks he can help you, we just want to know all your insurance, et cetera.
Okay.
The highest close rate probably, I would say Capitol Hill.
The doctor has a lot of certainty. No, no, no. Percentage difference. Oh, so let's say Auburn is, let's say they're averaging about 55, 60%. Okay. And then Capitol Hill might be at like 80%.
okay no i mean they're both okay yeah they're terrible yeah they're not terrible but if you look at um because because a lot of these people have insurance so their entry level uh like financial is not like super high on some of them sure so the ones that are those ten thousand markets you have zero out of pocket yeah i mean you're gonna you're gonna have a hundred percent yeah so kind of yeah so this is how i would so i would imagine that the packages themselves are going to be
Yeah. Is that about right? Yeah. And then also the fact that I think if a clinic sees a lot of those 100% coverage ones, then they kind of skip, then they start, they don't work on your sales skills for the ones that are, and then they can say, oh, these are crappy leads or shitty leads or whatever. But you just, because you have to work a little bit for them.
So I think just creating that training, that's on me to train them and role play more.
So they're kind of looking at a teleprompter almost like, okay, got it.
Would you have the doctor do the sales process or do you think, do you think it's okay to train them how to be good at sales? Do you think of having like a patient coordinator do the sales? You know what I mean? Cause like, yeah. Cause there's, there's, they always have some, uh, you know, reservations. Yeah. You know how doctors are compared to like a regular.
Um, Like if you have a doc that doesn't have a lot of confront or conviction, a lot of times the manager will. So I don't know if it's better or if it matters.
Exactly, yeah.
Yeah.
$100,000?
Yeah, that would be the most important position in the office at that point.
100%.
Showing 61–80 of 93 · page 4 of 5
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