Rich Harvey

If you're going to get access to the right properties, you've got to have access to off markets.

And that's a really, really important part.

I think you've also got to know that you click with the buyer's agent.

You know, I drill into my team.

People don't care how much you know until they know how much you care.

And for me, it's the care factor.

It's having empathy and understanding of the client needs and being able to work with that.

The other thing is that we have a team.

We're not just an individual operator.

We've got a team approach.

So you've got a huge brains trust that's working for you right behind you at each step of the way.

Yeah, Craig, there's a couple of unique features that my team bring to the table.

Number one, I guess I'm so proud that my team is the most awarded buyer's agents with 38 awards for excellence.

So that just shows that we've had external validation for our services.

But we really bring that depth of experience.

Having bought over 3,500 properties in our 20-year history,

that really shows that we know our stuff but i think for for most investors out there they can be assured that we're investors ourselves all of my team are active home buyers and investors and we understand what the buyers have to go through and that's what i mean by we have a brains trust you can tap into all of that knowledge and experience and really get the best advice to make sure you make a good buying decision

I've just helped a home buyer, Mike and Rebecca, buy their family home in the forest area on the northern beaches.

They were moving from Sydney's upper North Shore and they were really stressed out.

They just didn't have the time.