Richard de Crespigny

When you're actioning, actioning, coming together, if you have set up properly from a crisis, the only thing that happens after that crisis starts is you make the decisions that are dynamic.

And there are eight ways to make decisions coming from your instincts and habits to intuition.

There's a thing called the OODA loop.

There's very complex decision-making processes.

So decision-making, and particularly in a crisis where a decision now that's 80% correct is much better than a perfect decision tomorrow, right?

So decision-making is a critical element of resilience.

Some people, I mean, the most frustrating pilot is one that can't make a decision.

Have you seen people in business that can't make decisions?

Are they frustrating?

Well, they last long in many big companies.

It's amazing they last that long, but they're afraid of making decisions.

So that's element.

Crisis management, because life is, we're going to be beset with crises faster and deeper than ever before.

Many people thought, well, we've had about 15 crises in the last 25 years.

Surely that's the end of it.

No, the world's so disruptive that they're going to come harder and faster.

So we have to absolutely understand the crisis management of how to run that.

And then risk.

Risk is the last element of resilience.

Eight.