Richard de Crespigny

Now, that's true for about 90% of the occasions.

What he missed was that for that last 10%, which involves passengers, politics, wars, the pilot's doing the last 10% is solving problems.

And the problem doesn't exist in a standard operating procedure.

The pilot has to create a novel solution to something they've never seen before.

So they have to use all these eight elements of resilience to think up a novel solution that no one's thought of to solve the problem because they can't call for help.

They can't stop.

And so it's this combination of knowing the standard operating procedures when things are good and having the skill to create a novel solution when things go crazy or black swan events, 9-11.

This is what pilots are taught.

This is what resilience is.

And when you have that feeling, then you can take on anything that life throws at you.

You have the confidence and the courage.

You might fail a little bit, but then you can adjust and retry, right?

So, and that's a feeling that I called in my second book, a feeling of being bulletproof, not gun shy, right?

Bulletproof, not gun shy.

It's the sheriff that walks out in front of the gunslinger and the sheriff says, I've done all the training.

I'm looking for his body movement.

I've got professional training.

I can beat this amateur gunslinger.

And he does.

So the feeling that when you've got these elements of resilience, you can take on these threats, knowing that you'll succeed.