Richard de Crespigny

All right.

Let's imagine you have a fear of flying, and 20% of the people do.

What they need to know is facts, because fear is based on not knowing what's happening, not knowing who's in charge.

You can't forecast the future.

You can't see out the front of the airplane.

You don't know who's in charge.

Is AI flying the aircraft?

There's no one to talk to, and there's no one to communicate with.

I mean, we're used to that in life.

If things go wrong with businesses now-

Does a website for a business even post a telephone number?

Right?

So a lot of people have different anxiety because there's no one taking responsibility.

There's no one to talk to.

There's no single point of contact and all these uncertainties.

And maybe there are crashes and it seems unfair and you imagine the worst if you don't know what's going on.

These are all the vectors for fear based on not having facts, right?

And lack of communication.

Absolutely.

And if you just give the reason that things happen, and that's what I guess I'm trying to do, the reasons will – you will work out then –