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Rick Carlson

๐Ÿ‘ค Speaker
206 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

I'll tell you that.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

And so, um, so I, I certainly would, I wouldn't use the word woo, but we, we, we definitely, if somebody's going to come in and put, uh, um, you know, two and a half, 5 million, whatever, they want to kind of know you and make sure that you don't have horns growing out of your forehead and, uh, you know, that, that kind of thing.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

So, um,

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

Uh, yeah, we, we certainly know, um, the largest, uh, a large group of our investors and are really pleased with those guys and they kind of understand the business and know who we are.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

Yeah, we have some pretty fantastic numbers in that regard.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

So we're paying about $6,000.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

And our last quarterly update, we paid $6,100 to acquire a customer.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

And just to get to kind of the next question, the lifetime value of our customers is north of $50,000 when we talk about our agency partners.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

So pretty fantastic, you know, eight times CAC to LTV ratios.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

And

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

We're really excited about that.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

We've been doing that since we started.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

It allows us a lot of room to continue to grow in the future and really hopefully acquire customers at an even faster rate than we have been.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

Yeah, those numbers are working out pretty well for us in terms of raw dollars.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

That's right.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

But even after you discount it from a gross margin perspective, our payback periods are pretty darn reasonable.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

And again, lifetime value, these agencies, they grow with us.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

And so, you know, they start out at $500, but three years later, they're paying us

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

you know, $1,300, $1,400 a month, $1,500 a month.

SaaS Interviews with CEOs, Startups, Founders
965 Why This $14m ARR Company "Went Public" To Win Marketing Automation Space

Some of them are paying us $15,000 a month.