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Rob Nelson

๐Ÿ‘ค Speaker
280 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

And if we can't get them hooked to the product in the first 30 days, they can walk away and...

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

So that's, that's, that's really our trial period.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

That first 30 days.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

Yes.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

75%.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

That's pretty good.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

Yeah.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

We feel good about that.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

70, you know, 76%.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

in the last 90 days, you know, renew from that trial period.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

And the ones that don't stay with us, it's typically like they run their company off spreadsheets and it's just really messy.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

They're just not ready for BI yet.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

That's a good question.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

We don't know that yet.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

And I don't know what our churn, our true churn is yet because we started these 12 month agreements back in January of last year.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

And so we haven't rolled over into these renewals yet.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

I look at our usage and our usage stats are really, really strong.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

Yeah, so we look at like, hey, out of our customers, how often are they logging in?

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

And half of our customers log in every day.

SaaS Interviews with CEOs, Startups, Founders
EP 491: $13M in Funding, Grow.com Hits $300k MRR, Helping 600 Customers w/ Better Dashboards with Rob Nelson CEO

Oh, wow.