Robert Glazer

I say actually the one downside of it was we had a hard time putting the genie back in the box.

At some point, stuff was coming up that we were like, we're not going to deal with this.

At some point, stuff was coming up that we were like, we're not going to deal with this.

Yeah.

The initial reaction was incredible.

Yeah.

The initial reaction was incredible.

I think those people felt seen and heard, but it just modeled for everyone else that it was okay to talk about these things in your life.

I think those people felt seen and heard, but it just modeled for everyone else that it was okay to talk about these things in your life.

And so it was really powerful.

Again, don't recommend that as a first step.

And so it was really powerful.

Again, don't recommend that as a first step.

I think you have to have a high degree of psychological safety in your organization to do something like that.

I think you have to have a high degree of psychological safety in your organization to do something like that.

Yeah, and you often find, look, I had one of these yesterday.

Yeah, and you often find, look, I had one of these yesterday.

You know, there's a lot of times, hey, how's it going?

You know, there's a lot of times, hey, how's it going?

And you just mean that generally or to a client.