Robert Warner
👤 SpeakerAppearances Over Time
Podcast Appearances
The first thing that we did was we ran weekly calls with our customers.
Every Wednesday, noon Eastern, there'd be a call on a webinar with all our customers.
We'd tell them about all the new features we were releasing, and they gave us some great use cases.
Because they felt like they were invested in the product.
They got the deal.
They got on the ground floor.
They got the best pricing.
They were winning.
And we made them our heroes.
Because people were going out and using this data.
You know, saying, hey, I use your data.
I sent a few videos out.
And I got a client the next morning.
It's worked like a gangbusters.
Because they've never seen this.
I'm like, brilliant.
Bring it on.
Record it.
And so we gathered all this feedback.
We also learned that building a product for 5K is really good until you realize you haven't architected it very well, and your first server bill comes in for $8,000.