Roger Hartl, MD

And I think that's the biggest challenge.

And I think as we become...

more involved with technology, I think this personal note of this kind of art that you develop this feeling for your patient and the ability to communicate is only going to become more important because it's going to become more important because it's going to help you differentiate yourself, let's say from your competition.

It's also going to be more important because it helps you avoid conflict with patients.

Now, if something goes wrong, let's say,

So it's really an old principle.

It's nothing new, but it's just even more important now than it used to be, I think.

Communication, empathy, and sometimes just taking a step back and think about the basics.

Carly, thank you so much.

And again, Happy New Year, and thanks for having me.