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Rory Sutherland

๐Ÿ‘ค Speaker
2934 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And that's why some things need to be expensive because then it's a costly signal.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

It's peacock's tail.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

So the guy who rescued the British sparkling wine industry effectively did so by improving quality by 10%, 20%, and then putting up price by about 150%.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Because price is a signal.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Because in the champagne business,

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

It doesn't matter how good the drink is.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

If people think you've bought it for $8.95, it's not doing the job it's supposed to do, which is to signal generosity, to signal hospitality, or to mark a special occasion.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You know, oh, I see you've taken out the good stuff because it's my birthday.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And that's, I mean, you're a Canadian, right?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Potlatch was, I think, a practice by the tribes of the Pacific Northwest.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Was that right?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Where they destroyed possessions.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I think it was tribes in the Northwest who practiced this potlatch thing where you destroyed things of value as kind of a signaling mechanism.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

There is a serious question here, which is can we take an innate and immutable human instinct and harness it for good rather than for ill?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And Geoffrey Miller's example here is let's imagine two parallel tribes.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Bluntly put, in one tribe, the men folk signal their desirability as mates by fighting each other with axes.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

That's a negative sum game.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

In the neighboring tribe, they signal their desirability of mates by going hunting and trying to bring home meat, which they then share with the rest of the tribe.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

That's a positive sum game.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

So there is this really complicated question, which is undoubtedly human pursuit of status has both positive and negative externalities, depending on the currency you choose to signal.