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Rory Sutherland

๐Ÿ‘ค Speaker
2934 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Yeah.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

He says the only real measure of innovation is behavioral change.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

that the only real measure of whether an innovation is significant is whether it both in first order and second order ways changes the way people behave.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Now, an interesting question is, is AI at that point yet?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And my second question is, the lesson of all tech is that loads and loads of geeks compete for technological numerical superiority by some measure or other.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And then someone else comes along with a cute user interface and makes all the money, which is basically Steve Jobs.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Nobody's done that yet for AI.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Now, maybe this weird thing that Johnny Ive is concocting, which is some sort of weird pendant which talks to your mobile phone, maybe that's what it is.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

That's a very engineering point of view because you're judging technology by its engineering qualities rather than its human appeal.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

So there are people in every field.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Like in the camera world, there are people called measure baiters.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

They're denigrated as measure baiters because they're obsessed with the numerical qualities of the camera.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You know, focal lengths and all that stuff.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And they don't take very good photographs.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Yes.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And saying that the best, I mean, undoubtedly, by the way, I mean, you know, Betamax is the famous example where they failed to capture network effects.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And in a world where there are network effects, yeah, by the way, the best technology probably often doesn't win.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I think that's probably fair.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Everybody was competing to make a slightly faster IBM compatible PC, but they were all gray and beige.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Now, nobody in the tech world would go, the slight problem with this PC isn't the fact that the clock speed or the processing power or the RAM is insufficient.