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Ryan Buckley

๐Ÿ‘ค Speaker
306 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Thank you.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Time is not my friend these days.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

So I have not put like real thought and effort into getting that churn number down or increasing acquisition because what two forgets right now is completely word of mouth organic.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

I don't spend on AdWords.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

I don't really do anything.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Um, yeah, so I, I,

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

I think when people leave, sometimes it is a quality problem or they're going after either foreign or non-US domains that I don't have as good coverage on.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Or I think they also just kind of get confused.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Like you've identified some bugs, Nathan, which I do appreciate.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

And that can turn some people off.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Um, so I think just being more diligent on, uh, like getting better testing into the app.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

So, so we don't push bugs.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Um, and, uh, and then continuing feature development and also just better product marketing.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

I think often people, um,

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Mostly because there isn't great help resources on Twofer are either using it wrong because, again, there's not great product marketing and not great support in the app itself.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

So improving that, I think, would reduce churn, as would being much more engaged on newsletters and my blog posts and social media and stuff.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

I just don't have the time.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

Right now to do that.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

And and I'd really like for the community to get more active.

SaaS Interviews with CEOs, Startups, Founders
EP 610: Toofr Hits 100 Active Customers Paying $180 Monthly to Get Better, More Accurate Emails With CEO Ryan Buckley

There's like 16000 people who have registered in two first lifetime.