Ryan Cohen

We had to operate hyper efficiently and there was a lot of competition in the space.

We had to operate hyper efficiently and there was a lot of competition in the space.

It wasn't a novel idea.

It wasn't a novel idea.

It was going head to head against Amazon and pets.com was in the backdrop.

It was going head to head against Amazon and pets.com was in the backdrop.

So it made it very difficult to raise capital.

So it made it very difficult to raise capital.

But I'd say at a high level, the market underestimated not the size of the addressable market, but our execution.

But I'd say at a high level, the market underestimated not the size of the addressable market, but our execution.

When we looked at the cohorts, you could see the customers were very sticky.

When we looked at the cohorts, you could see the customers were very sticky.

And

And

the I looked at it, the reason why I moved from jewelry to pet food was because it was a recurring item.

the I looked at it, the reason why I moved from jewelry to pet food was because it was a recurring item.

So I love the fact that it was consumable.

So I love the fact that it was consumable.

And when we started chewy for the first few years, we just focused on food, treats, litter, all of the things that people are buying all the time.

And when we started chewy for the first few years, we just focused on food, treats, litter, all of the things that people are buying all the time.