Ryan Gaffin
speaker
242 appearances
1 recordings
1 series
first heard Jul 2026
last heard 14 Jul
Ryan Gaffin’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
It feels like I have a trusted teammate who I, you know, trust just as much as I would any other team.
Yeah, so it's a great question.
Let's just start with Salesforce and the announcement that we made last week, which was anything Salesforce can do, you can now do through Slackbot.
It's the simplest.
So Slackbot's an MCP client.
It connects to our Salesforce MCP servers.
And so Slackbot can not just read, but it can write and can take actions and go
uh and and work directly with your crm which is unbelievably powerful and i'll we'll start with kind of just a simple frame if you back up and you say wow many companies use salesforce sales service marketing but the reality is even as successful as salesforce have been only a small percentage of the employees actually ever see salesforce right the sellers see it the service team may see it maybe the managers see it if you're on the marketing side using marketing
You'll see it.
But like the product engineering teams don't, you know, my marketing teams don't see Sales Cloud.
They don't use that system.
But it's an unbelievably important system.
It's like the customer record.
It's the source of truth.
It's where you're seeing what's going on with your customer service issues.
Like this is unbelievably valuable data, but it's not really accessible to most employees.
So what happens when you can take a tool like Slackbot
And you can safely, in a permissioned way, have that connected up to the Salesforce data.
Well, it turns out that data becomes infinitely more valuable.
That resource, that system of record becomes infinitely more usable because now, whether in marketing, you may never have seen Salesforce.
Showing 141–160 of 242 · page 8 of 13
← Previous
Next →