Ryan Leak

Like even silence can communicate resignation.

And I think as a leader, like we often listen to words, but I think their behavior is louder.

Like all of it is trying to communicate something to us.

And so at some point, I think what we learned from a high point university is we have to take a step back and ask the question, where are people cutting across the grass in our organization?

Where are they bypassing the official system?

Where are they creating their own solutions because the former ones are too slow or too frustrating?

My friends, that's not rebellion, it's data.

And if we're paying attention to it and removing the irritant, I think we can create a better culture.

If you and I are the kinds of people that are humble enough to pay attention to those small irritations, I think they reveal an enormous opportunity.

I don't think we always need a bigger vision.

I think sometimes what we need is fewer frustrations.

The organizations that win long-term are not just visionary.

They are attentive.

The marriages that thrive aren't the most romantic.

Often, they're just the most responsive.

The parents who build strong homes are not just the most loving.

Oftentimes, they're the ones that are just the most observant.

And so my simple challenge today is I want you to find three people this week.

Yeah, whether you work with them or live with them, there's three people this week.

Hey, what's one thing that frustrates you around here?