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Sara Nadal

๐Ÿ‘ค Speaker
172 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

My trajectory makes sense, but it's really random.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I studied international relations in college.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I always thought that my dream job would be to work at the World Bank or something like that.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I got a job with a nonprofit organization that did really interesting behavioral science research internationally.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

They sent me to Lima, Peru.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I spent two years down there.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I grew the organization from two people to 40 people worldwide.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

went back to Harvard to start my master's.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And then I spent my summer at the World Bank thinking I was like, I had arrived.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

This was my dream job.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I was bored out of my mind.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

It was far too bureaucratic for me.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I wanted to do something much faster paced.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Got back to finish my master's.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

It was September of 2008.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

The economy crashed.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And my advisor says, well, listen, you have tons of ideas that you want to research.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Why don't you just stick around and do a PhD?

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And I thought that was a great idea.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

So I continue to be really interested in this question of kind of broadly, how can you use data to improve bottom of the pyramid?