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Sara Nadal

๐Ÿ‘ค Speaker
172 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And so when I started thinking about my dissertation, I started thinking about the labor market.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Something I had seen both in the US and also abroad is that employers that are hiring people who don't have the fancy degrees that I have, for example, it's much harder to figure out who you want to hire.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Started hacking around with that for my research, realized there was actually kind of an awesome way to help companies hire better.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Realized I'd written a business plan, got some funding, connected with my co-founders, and here we are.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Oh my, no.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I mean, this was an angel investor who became a mentor.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

He ended up putting in a hundred grand.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

He worked very closely with us, but it was enough to give, uh, to give me the sort of to keep on going.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

No, he wasn't.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

He, um, he sits on the board at the Kennedy school, which is how I connected with him, but not, not a professor.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We started in the U S we started taking paying clients in 2016.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Um, I had done some initial hacking around with the idea of

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

while doing research internationally.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And that started, you know, I would say like initial research started in 2012.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Got it.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Today we've raised $650,000.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We've stayed lean.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We would love to, um, we are in the process of raising, we'd love to raise a little bit more right now, but we have been

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Yeah, it was a tough decision.