Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Sara Nadal

๐Ÿ‘ค Speaker
172 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

So we now have, we have demonstrated that we reduce turnover by 30% in five industries.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

So call centers, retail, fast food, delivery, fulfillment centers.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We have two really big clients.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I mentioned one to you earlier that are about to convert from four month pilot and we need more capital to keep them happy.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And we're kind of ready to grow.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We see the market growing.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

interest in data in the hourly market is increasing and we're kind of ready to ride that wave.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

So that's what we decided now.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We looked at how long it takes to roll out, where we want to be, what we would need to get to 3 million ARR by the end of 2019, landed on about 1.5 million, which is what we're raising right now.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

I'm sorry?

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Sales.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

Absolutely.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We are currently, my co-founder Irene Chung is running sales right now.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

She's fabulous, but she's got to do other stuff.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And data science, which we basically have up and ready to go.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

The algorithm I wrote during my PhD.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

However, I also have to do other stuff.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

So those are the two, mostly sales, a couple other people, a lot of conferences.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

We're filtering about 2,000 applicants every week.

SaaS Interviews with CEOs, Startups, Founders
1217 We've increased employee retention 30% at call centers

And that's across three industries in five locations.