Sarah Edwards
speaker
444 appearances
2 recordings
2 series
first heard Apr 2026
last heard 7 Jul
Sarah Edwards’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 2 in all, peaking in Jul 2026 with 1.
Appearances
Unlocking Value · Part 4: Sarah Edwards – Make Every Consultant Your Best Consultant · 7 Jul 2026
podcast
And actually we've got some customers starting to do this in Cantata, but I think the workforce of the future isn't just people, it's people and agents.
So if I've got a staffing resourcing, you know, PSA tool at Cantata, I want to be able to look at a project or staff a project and know what's the mixture of people and agents and then what's the cost of that.
So we're working with customers on that today.
I think this is a reality today.
that you've got to start how do you get a true, you know, view of your cost of a project and how you're delivering it with people and agents.
I think that's going to become even more important over the probably the next six to twelve months.
I can see costs going up and actually how my transactional cost of that service from an AI perspective is going to be really important.
Yes, I agree.
We don't have all the answers.
I what we do know is we're in the lucky position that, you know, we're going pretty fast on some of this and we're working with some of our customers who are moving, you know, pace on this as well.
So I think, you know, fundamentally, yeah, it's about how do you manage that hybrid workforce to deliver your projects and how are you packaging and pricing those with people and agents at the core.
I think it is those that are embracing change and the opportunity and then how they're structuring their businesses to do that.
Again, I think, you know, even coming back to talent.
It was a great example from a podcast I did a couple of weeks ago again with another customer.
They weren't afraid of, you know, bringing in that new junior talent because actually they're the AI native sort of workforce that we need in our business.
So they were actually recognised this was an opportunity to really get that fresh talent.
In and how they were pairing that with you know some of the talent that maybe had been there for a longer time.
How are you shifting and getting your whole workforce to really align and embrace this?
You know, I think have you got the right talent, even at the top and the middle, that are really embracing this, you know, building agents, understanding the potential here, really challenging the way they work.
And I think it's exciting to see those that are doing it and really embracing it.
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