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Sarah LaFleur

πŸ‘€ Speaker
234 total appearances

Appearances Over Time

Podcast Appearances

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

And I do have scents that I like, but I haven't been particularly loyal to one scent or to one candle brand.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

I'm curious what percentage of your consumers are buying it as a gift to someone else versus buying it for themselves.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

I agree with Guy.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

I think, you know, maybe the attitudes around eco are shifting, but I do think there's something here between the utilitarian versus like the, you know, it's used as a gift.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

It's often something decorative in your house.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

And the vessel, to me, is like the most important object that you're selling because you're saying that's the thing that you get to refill.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

That's the thing that never leaves your house.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

Once you bring it in, it's going to be here for years.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

And so that vessel needs to be over-the-top beautiful.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

It's that vessel that really will, I think, emotionally resonate with the customer because they're thinking –

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

This is a refillable candle.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

Like the scent's going to come and go, but it's the vessel that's going to stay in my home forever.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

And I think that's where you have an opportunity to differentiate more.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

I think right now it's a relatively straightforward looking – it looks like a nice ceramic pot, but I wouldn't say it's wildly different.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

Like if I – you want a sibling's vessel that's like –

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

Yes.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

I think that that really also resonates with me.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

And maybe you already have a lot of these, you know, videos or ads running.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

I think when you're describing like the microwave process, I was like, ooh, that for me was the friction point that came up, you know, when I was going down my marketing funnel.

How I Built This with Guy Raz
Advice Line with Sarah LaFleur of M.M. LaFleur

I'm like now in the consideration phase.