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Scott Gorlick

👤 Person
327 total appearances

Appearances Over Time

Podcast Appearances

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Probably like 75.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Probably like 75.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Yeah, so we onboarded the drivers. They'd show up at the office. We'd do a 60-minute onboarding. We'd check out their cars. We'd tell them a little bit about the company. And then we would take them through the training on how to use the app. And then we'd put them out there. And for the first two or three weeks of the city, dude, I was nervous.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Yeah, so we onboarded the drivers. They'd show up at the office. We'd do a 60-minute onboarding. We'd check out their cars. We'd tell them a little bit about the company. And then we would take them through the training on how to use the app. And then we'd put them out there. And for the first two or three weeks of the city, dude, I was nervous.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Yeah, so we onboarded the drivers. They'd show up at the office. We'd do a 60-minute onboarding. We'd check out their cars. We'd tell them a little bit about the company. And then we would take them through the training on how to use the app. And then we'd put them out there. And for the first two or three weeks of the city, dude, I was nervous.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

It was 0 out of 10 cars utilized, 1 out of 10, 2 out of 10. And then one Friday night, I was out. And I think I was actually out of town at an Uber-related summit. And I'm sitting next to some other guys that are at different cities. And they're like, it's going to happen. It's going to happen.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

It was 0 out of 10 cars utilized, 1 out of 10, 2 out of 10. And then one Friday night, I was out. And I think I was actually out of town at an Uber-related summit. And I'm sitting next to some other guys that are at different cities. And they're like, it's going to happen. It's going to happen.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

It was 0 out of 10 cars utilized, 1 out of 10, 2 out of 10. And then one Friday night, I was out. And I think I was actually out of town at an Uber-related summit. And I'm sitting next to some other guys that are at different cities. And they're like, it's going to happen. It's going to happen.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

And within like 10 minutes span, we went from like two out of 10 cars utilized to all 10 cars utilized and like 100 people opening the app. And it just totally flipped. And from that point forward, we just needed more cars. It wasn't about the demand side. Yes, we had to do the partnerships. Yes, we had to integrate ourselves in the community.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

And within like 10 minutes span, we went from like two out of 10 cars utilized to all 10 cars utilized and like 100 people opening the app. And it just totally flipped. And from that point forward, we just needed more cars. It wasn't about the demand side. Yes, we had to do the partnerships. Yes, we had to integrate ourselves in the community.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

And within like 10 minutes span, we went from like two out of 10 cars utilized to all 10 cars utilized and like 100 people opening the app. And it just totally flipped. And from that point forward, we just needed more cars. It wasn't about the demand side. Yes, we had to do the partnerships. Yes, we had to integrate ourselves in the community.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

But it was really about getting as many drivers on board as possible.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

But it was really about getting as many drivers on board as possible.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

But it was really about getting as many drivers on board as possible.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Yeah, so we solved what I guess people call the chicken and egg problem or the cold start problem in marketplaces by doing a couple of things. In the early days, we wanted to make sure that drivers, when they were sitting around, were paid for that time. So in the early days, we paid a driver $20 or $30 an hour to sit there. And this lasted probably 60 or 90 days into a market launch.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Yeah, so we solved what I guess people call the chicken and egg problem or the cold start problem in marketplaces by doing a couple of things. In the early days, we wanted to make sure that drivers, when they were sitting around, were paid for that time. So in the early days, we paid a driver $20 or $30 an hour to sit there. And this lasted probably 60 or 90 days into a market launch.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

Yeah, so we solved what I guess people call the chicken and egg problem or the cold start problem in marketplaces by doing a couple of things. In the early days, we wanted to make sure that drivers, when they were sitting around, were paid for that time. So in the early days, we paid a driver $20 or $30 an hour to sit there. And this lasted probably 60 or 90 days into a market launch.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

And then after it became clear that the driver was making more than $20 or $30 an hour, We removed that guarantee and sort of let the marketplace float naturally, right? We also did things like we put drivers near places where we knew would have high demand in cities. And then we made it really easy on the demand side to work for your friends.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

And then after it became clear that the driver was making more than $20 or $30 an hour, We removed that guarantee and sort of let the marketplace float naturally, right? We also did things like we put drivers near places where we knew would have high demand in cities. And then we made it really easy on the demand side to work for your friends.

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20Growth: Uber's Expansion Playbook for Scaling from 10 Cities to $10BN in Revenue | How Uber Acquired 1M Drivers | How Uber Solved the Chicken and The Egg Problem in New Markets and What Uber Would Be Like with Travis Still There with Scott Gorlick

And then after it became clear that the driver was making more than $20 or $30 an hour, We removed that guarantee and sort of let the marketplace float naturally, right? We also did things like we put drivers near places where we knew would have high demand in cities. And then we made it really easy on the demand side to work for your friends.