Scott Gorlick
👤 PersonAppearances Over Time
Podcast Appearances
Probably like 75.
Probably like 75.
Yeah, so we onboarded the drivers. They'd show up at the office. We'd do a 60-minute onboarding. We'd check out their cars. We'd tell them a little bit about the company. And then we would take them through the training on how to use the app. And then we'd put them out there. And for the first two or three weeks of the city, dude, I was nervous.
Yeah, so we onboarded the drivers. They'd show up at the office. We'd do a 60-minute onboarding. We'd check out their cars. We'd tell them a little bit about the company. And then we would take them through the training on how to use the app. And then we'd put them out there. And for the first two or three weeks of the city, dude, I was nervous.
Yeah, so we onboarded the drivers. They'd show up at the office. We'd do a 60-minute onboarding. We'd check out their cars. We'd tell them a little bit about the company. And then we would take them through the training on how to use the app. And then we'd put them out there. And for the first two or three weeks of the city, dude, I was nervous.
It was 0 out of 10 cars utilized, 1 out of 10, 2 out of 10. And then one Friday night, I was out. And I think I was actually out of town at an Uber-related summit. And I'm sitting next to some other guys that are at different cities. And they're like, it's going to happen. It's going to happen.
It was 0 out of 10 cars utilized, 1 out of 10, 2 out of 10. And then one Friday night, I was out. And I think I was actually out of town at an Uber-related summit. And I'm sitting next to some other guys that are at different cities. And they're like, it's going to happen. It's going to happen.
It was 0 out of 10 cars utilized, 1 out of 10, 2 out of 10. And then one Friday night, I was out. And I think I was actually out of town at an Uber-related summit. And I'm sitting next to some other guys that are at different cities. And they're like, it's going to happen. It's going to happen.
And within like 10 minutes span, we went from like two out of 10 cars utilized to all 10 cars utilized and like 100 people opening the app. And it just totally flipped. And from that point forward, we just needed more cars. It wasn't about the demand side. Yes, we had to do the partnerships. Yes, we had to integrate ourselves in the community.
And within like 10 minutes span, we went from like two out of 10 cars utilized to all 10 cars utilized and like 100 people opening the app. And it just totally flipped. And from that point forward, we just needed more cars. It wasn't about the demand side. Yes, we had to do the partnerships. Yes, we had to integrate ourselves in the community.
And within like 10 minutes span, we went from like two out of 10 cars utilized to all 10 cars utilized and like 100 people opening the app. And it just totally flipped. And from that point forward, we just needed more cars. It wasn't about the demand side. Yes, we had to do the partnerships. Yes, we had to integrate ourselves in the community.
But it was really about getting as many drivers on board as possible.
But it was really about getting as many drivers on board as possible.
But it was really about getting as many drivers on board as possible.
Yeah, so we solved what I guess people call the chicken and egg problem or the cold start problem in marketplaces by doing a couple of things. In the early days, we wanted to make sure that drivers, when they were sitting around, were paid for that time. So in the early days, we paid a driver $20 or $30 an hour to sit there. And this lasted probably 60 or 90 days into a market launch.
Yeah, so we solved what I guess people call the chicken and egg problem or the cold start problem in marketplaces by doing a couple of things. In the early days, we wanted to make sure that drivers, when they were sitting around, were paid for that time. So in the early days, we paid a driver $20 or $30 an hour to sit there. And this lasted probably 60 or 90 days into a market launch.
Yeah, so we solved what I guess people call the chicken and egg problem or the cold start problem in marketplaces by doing a couple of things. In the early days, we wanted to make sure that drivers, when they were sitting around, were paid for that time. So in the early days, we paid a driver $20 or $30 an hour to sit there. And this lasted probably 60 or 90 days into a market launch.
And then after it became clear that the driver was making more than $20 or $30 an hour, We removed that guarantee and sort of let the marketplace float naturally, right? We also did things like we put drivers near places where we knew would have high demand in cities. And then we made it really easy on the demand side to work for your friends.
And then after it became clear that the driver was making more than $20 or $30 an hour, We removed that guarantee and sort of let the marketplace float naturally, right? We also did things like we put drivers near places where we knew would have high demand in cities. And then we made it really easy on the demand side to work for your friends.
And then after it became clear that the driver was making more than $20 or $30 an hour, We removed that guarantee and sort of let the marketplace float naturally, right? We also did things like we put drivers near places where we knew would have high demand in cities. And then we made it really easy on the demand side to work for your friends.