Scott Graversen
speaker
653 appearances
1 recordings
1 series
first heard Jul 2026
last heard 1 Jul
Scott Graversen’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
We've got the replacements already pre-identified.
So I don't even have to ask the dealer for like, hey, send me a quote.
Like, I don't need a quote.
I already know.
what model I'm gonna buy.
We've got contracted pricing because we buy this models frequently.
So we just cut a PO and so within twenty-four hours we've got equipment shipped in, shines installed.
Um so those are the types of things that my team focus on like when
Practices down.
kind of in a higher level, like every work order I see.
Is somebody else's problem.
We I refer to them as work opportunities because it's the opportunity to serve.
Every up, every work order that comes in is somebody else's problem.
So
We focus keenly on what can we do to minimize work order duration, whether it's from having our ticketing system that auto-dispatches, doesn't need a person to intervene, it'll auto-dispatch.
Whether it's having pre-de having our inventory and predetermining what our replacements are going to be so we can cut that PO faster.
Any little input that we can do to kind of streamline.
Is one of the unique things that I've brought to small brands just understanding supply chain, understanding how the dealers work, understanding how their service networks work.
Um and it and taking the time to learn how the facility trades work as well.
Plumbers, electricians, HVAC specialists.
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