Scott Graversen

speaker

653 appearances 1 recordings 1 series first heard Jul 2026 last heard 1 Jul

Scott Graversen’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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Group Dentistry Now Show: The Voice of the DSO Industry · Building the Backbone: DSO Facilities Management Across 600 Locations. · 1 Jul 2026 podcast

You know, Smile Brands historically has been fantastic on the operational side.

And I want to give a shout out to Doctor Cerno, who's our chief Dell Officer.

We partnered with him and the very successful group he created on the Chicagoland, decision one.

And he really brought in more of a balance for us in

being not only great operational leaders, but he's really brought in that clinical support.

piece um setting that

And like articulating the vision and

you know, s speaking to like what are our clinical standards?

What is our standard of care?

And you know, what's the outer limits of our licenses, you know, as a clinicians that they can practice to?

Nobody wants to be a mid-pack dentist.

So he's really challenged our clinical teams, but as an organization has got everyone much more aware and mindful, like leaning more into the clinical why.

We're just adding a lot of clarity to our business and

We're seeing it in the financial results.

Um, it's helping us recruit, it's helping us retain, it's helping us get the right business support people like myself that are, you know, not just

Fixing

plug toilets and trying to paint walls and fix, you know, air compressors that aren't working properly.

Like we

We everything we do is is about that patient experience.

What can we do to minimize disruption to the practice?

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