Scott Joseph

speaker

2,549 appearances 8 recordings 1 series first heard Jun 2026 last heard 27 Aug

Scott Joseph’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 8 in all, peaking in Aug 2026 with 4.

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And I want to tell you what it actually felt like.

because the feeling is the part that nobody warns you about.

For two straight quarters, our internal campaign reporting process sat near the top of our fixed list.

And the way it was originally created wasn't built for the scale that we had grown to.

So it became clunky.

We were doing manual data pools, a spreadsheet, a team member updated by hand.

Every few weeks, a moment on a client call, there'd be someone would ask a pretty sharp question and we couldn't answer it as fast as we should have.

And to me, I get embarrassed by that type of stuff.

My team would bring it up constantly.

And had every right to do so.

And I'm glad I invited that.

I left it broken for one more quarter.

And I did it on purpose.

Because that quarter, we were building a repeatable follow-up program for our dealer clients' customers.

And it was a mechanic that, you know, once we got it finished, would generate revenue on its own clock.

Campaign after campaign.

Whether I was paying attention to it or not.

The reporting problem was costing us some polish.

The follow-up program, once it existed, would produce for years.

What I remember most is having to remake that decision out loud, almost weekly.

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