Scott McCartney

speaker

3,086 appearances 43 recordings 1 series first heard Jul 2017 last heard Dec 2021

Scott McCartney’s voice in public audio — every appearance, attributed to the second.

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WSJ Your Money Briefing · Summer Travel: A Season of Headaches · 21 Jul 2021 podcast

But in many ways, they really didn't see the sudden restart coming. voice-verified

So they've had a difficult time with the restart. voice-verified

And that's played out in significant problems for travelers. voice-verified

You know, it's a completely different domestic route system. voice-verified

And it's really quite remarkable. voice-verified

You know, we've seen big increases in service to places like Myrtle Beach or Bozeman, Montana, where all of a sudden people want to go because they're not going to Europe or they're not going to Asia or voice-verified

really anywhere else in the world except Mexico and the Caribbean. voice-verified

So that's affected things. voice-verified

We've seen airlines concentrate a lot of their flying in particular hubs. voice-verified

So that's played out with what I think is really sort of a remarkable thing. voice-verified

Charlotte, North Carolina, in June, was the fifth busiest airport in the world in terms of takeoffs and landings. voice-verified

Charlotte had more flights than Los Angeles International. voice-verified

It had more flights than the main airport in Beijing. voice-verified

And, you know, it's just kind of crazy to think of Charlotte, which is not, you know, in normal times is not America's biggest hub by any stretch. voice-verified

Dallas, Miami, Chicago, New York is all bigger operations. voice-verified

But this summer, Charlotte is right up there with the big boys. voice-verified

I think that struggle has really continued. voice-verified

There are still people trying to fight for refunds and still people trying to figure out how to use the credits that airlines gave them. voice-verified

That's one of the reasons for the long waits on phone reservation lines. voice-verified

We've seen complaints with the Department of Transportation. voice-verified

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