Scott McCartney

speaker

3,086 appearances 43 recordings 1 series first heard Jul 2017 last heard Dec 2021

Scott McCartney’s voice in public audio — every appearance, attributed to the second.

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Appearances

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WSJ Your Money Briefing · Rental-Car Shortages Frustrate Travelers · 16 Apr 2021 podcast

I think in general, we're going to be paying more to drive a car off the lot. matched

Sure. matched

Good to be with you. matched

WSJ Your Money Briefing · Air Travel in the Post-Pandemic Era: Are You Prepared? · 3 Mar 2021 podcast

This is a restart, and it is the opportunity for some travelers to say, you know, the airline that I always flew, they no longer have a direct flight to the city I'm going to. voice-verified

So now I have to make a connection. voice-verified

Well, I could do it on United or Delta or American or whoever. voice-verified

And so it is an opportunity to think, you know, maybe I'm going to switch my loyalty. voice-verified

Always good to be with you. voice-verified

I think people have gotten very used to not traveling. voice-verified

Some have missed it terribly. voice-verified

Some have not missed it at all. voice-verified

But I think for all of them, they're out of practice. voice-verified

And so going back on the road is going to take relearning a lot of things that they used to take for granted. voice-verified

You know, I think the process has changed and their muscle memory has changed. voice-verified

I talked to some people who were sort of horrified that they couldn't remember their password for different airline websites or went on, you know, United changed how it did upgrades shortly before the pandemic. voice-verified

And so that was unfamiliar to some veterans. voice-verified

And, you know, to them, the worst thing in the world you can be is a newbie, is a rookie. voice-verified

And they felt like rookies. voice-verified

And at the same time, there have been huge changes in boarding procedures and how hotels run their operation and ground transportation. voice-verified

There are just a whole lot of things in the travel world that have changed that a lot of people won't be familiar with. voice-verified

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