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Seth Lieberman

๐Ÿ‘ค Speaker
283 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

They should maybe use a point solution, go use survey monkey, do 20 surveys.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

It's dirt cheap.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

Yeah, it's probably about average.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

It's about average.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

Maybe a little worse.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

We have a little extra churn as we've moved and focused.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

We're 100% on B2B, though we still have a bunch of legacy large media companies and some brands.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

Our roadmap doesn't really support them anymore.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

So some of those guys fall off every year, right?

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

Because they're just

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

They should.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

They should.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

Okay.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

Yeah, so we price on a classic two-axis model, right?

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

So content for one is ours, how much content or experiences you want to produce, and functionality on the other.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

And the third we have is we typically sell by divisions.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

So some of our largest customers, whether we're talking about Citrix, Cisco, I can't name them, but they're a super large company that recently moved to Boston, IBM, VMware, Juniper, some of these folks, they have multiple divisions, they have multiple teams, and oftentimes they have multiple instances of a Marketo or an Eloqua, which is pretty important because we generate so much data and insight

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

if you don't have a place to put that and make it actionable, it's sort of like taking unstructured data.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

If we were able to, you're asking me all these questions, if it automatically went into your system and said, well, this podcast is now characterized for companies under X million with more than X, Y customers and whatever, like that'd be pretty cool.

SaaS Interviews with CEOs, Startups, Founders
898 SaaS: SnapApp Lands Amazon as Customer, Passes $8m in ARR

So that's kind of what we do with content.