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Shane Parrish

๐Ÿ‘ค Speaker
16064 total appearances

Appearances Over Time

Podcast Appearances

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And you can use all of these things to manipulate people, unfortunately.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I shouldn't have been sitting here.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You say it like it's a conscious thing, but I think it's an unconscious thing.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Because if it is conscious, it's tactic.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And it's probably a reverse signal that you're actually a bit...

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

off kilter if you're consciously doing that.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

You're the one who, I remember this, you said you should always fly from the smallest airport that's convenient for you.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Is that it?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

It's almost like there's some experiences that are sort of additive or subtractive, and then there's some that are multiplicative.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Like you can multiply by zero or you can multiply by 10, like a difference in that one particular factor.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I think maybe the generalization is that, like, if they're private companies led by a founder, then they're not run by the finance department.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

It's so interesting.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

I think about this a lot where you have these short-term optimization and long-term effectiveness are two completely different things.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Yeah.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Yeah.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And so you can, there's always somebody making more money than you, but maybe they're cutting corners.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Maybe they're doing things that are unsustainable.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

And like you said, you can always save money in the short term, but do you damage your brand?

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

Well, Buffett had this saying where his directive, his letter, I guess, to all of his CEOs after he acquired the company was this.

The Knowledge Project
How to Think Like a World-Class Marketer | Rory Sutherland

The only expectation I have for you is to treat this company as if you and your family have 100% of your money in it for 100 years and you can't take it out.