Shashir Mehrotra
๐ค SpeakerAppearances Over Time
Podcast Appearances
It was just not a good feature.
It was misaligned to our strategy.
It wasn't the way we wanted to go after it.
And we have a much better view on how we think experts should participate in our platform, and I'm a lot more excited about that.
About 1,500.
Oh, it was a small team.
It was probably a PM and a couple engineers.
You know, maybe we should step back and talk about what inspired this team and what they were trying to do and what fell short.
So let's start with what they were trying to do.
So they were heavily influenced by both, by what we view users to want and what we want experts to want.
So start with users.
You know, we think of Grammarly, a lot of people describe us as they talk about us as the last mile of AI.
They talk about us like it feels like having your grammar teacher right next to you everywhere you work.
And so many of our users will say things like, what would it feel like if instead of your grammar teacher, it was all the rest of the people in my life could be with me as well.
I want my head of sales to sit next to me and tell me I'm about to recommend the wrong product.
I want my support person to sit next to me and say, I'm about to email this person and you should know they had a big support issue last week and you should acknowledge that before you talk to them.
So that's the core ethos of what we're building is taking Grammarly, expanding it so that many of these other experiences come along with you.
For some of those people, the people they want feedback from are the people they admire.
It's the experts in the world.
It's the people that they're trying to look up to and trying to model.