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Sonny Paris

๐Ÿ‘ค Speaker
145 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

Yeah, of course.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

We onboard a lot of new customers.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

No, that's quite low.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

We have some company growing.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

We have some company upgrading from the starter to the expert editions.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

But basically, that's not...

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

that does not change that much.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

Yeah, yeah, yeah.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

If you go like that, yeah, exactly.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

No, no, no.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

That's correct.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

We have several ways to measure churn.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

We are quite precise on that.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

We measure the churn also depending on the duration of the contract.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

Because the churn of the new coming customers is always higher, much higher than the churn of the longer customers, as well as the churn of the

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

The biggest company is lower than the churn of the smallest company.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

We use Stripe as a billing platform.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

And over all that, we have designed our own statistics stuff.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

No, no, no, no, no.

SaaS Interviews with CEOs, Startups, Founders
1551 Another CRM Hits 2500 Customers, $180k MRR

The fact is I'm quite comfortable with data because of my scientific background.