Spencer Coon
๐ค SpeakerAppearances Over Time
Podcast Appearances
We're going to merge several features and it's going to be one product.
One version is going to be a bit more tailored to the enterprise client and the other more towards the SMB small team sort of client.
Our monthly turnover right now is 6.2% monthly.
And so that's definitely higher than we want.
We're doing a lot of things to improve that right now.
And actually, that's something I can delve into right now.
This is a pretty cool thing we're about to launch.
It's a new product called Beamer.
So we came across the problem of, you know, we're constantly...
uploading, you know, new features, you know, or minor improvements to kind of, you know, the way our UX works or, you know, whatever improvements we're doing in the platform.
And, you know, our users don't always, um, you know, aren't always aware of all these changes that we're doing.
Right.
And so they're less engaged and maybe more likely to, to churn.
Um, so we had the idea of, you know, when I look to see if there's a tool, um,
that did this currently to let you have like a kind of plug and play change log for all these different improvements that you're making to your product.
And there really isn't a product like that that exists.
So we're about to launch in the next two weeks a product called Beamer that lets you essentially notify product changes to your user base from within your product by just plugging in a super easy script to essentially like a change log as a service.
Um, and yeah, it lets users have like one specific place where they know they can always go to see all the latest updates, um, you know, new features and improvements that you've been doing.
No, it's going to make them more sneaky because we're going to use this product for Hibox.
So, like, you know, we'll be using our own product, Beamer.