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Stacey Epstein

๐Ÿ‘ค Speaker
203 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

These are people that don't use technology all day for their job, right?

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

They use their hands to fix something or they're talking to a customer.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

So you can't give them some complicated, you know, swipe here, drop down.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

It's really works better if you're on a computer than your phone because they literally won't adopt it.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And they will go right back to that unsanctioned, risky consumer app.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

So we were very much architected for wide adoption.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And I think that the free trial, you know, it's smaller company.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

It's a free trial, bigger company.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

It's a formal pilot.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And they get a real taste of how easy it is to use, the fact that the users will adopt it, the fact that getting live on the solution is very quick.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

I mean, we took thousands of technicians live at Dish Network in two weeks.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

Um, so, so the time to value has been great, but yeah, direct sales, right?

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

We have AEs that work the deal.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

We have about 30 people.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

SDRs for AEs and sales consultants also.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

Two SDRs to the three AEs.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And two sales consultants.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

I mean, we're still fiddling.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

I mean, we're still a startup.